Activus is serious about safeguarding your personal information and data. We follow the strictest privacy guidelines to ensure that the information you provide to us remains confidential at all times.
Our goal is to gather just enough information to process a home loan, render an approval decision, or market our products- and we collect most of this information from consumers through our call center, website, or as part of our application process. Occasionally, we gather additional necessary information from public records, credit repositories, or approved business affiliates and partners.
We retain all information in-house except when required to share it with our partners as a necessary function of the lending process. Such partners include title and escrow companies, appraisal services, and to a limited extent, our business affiliates and partners.
From time to time, Activus will send marketing information and special promotions to our customers via e-mail, direct mail, or phone. Because we respect the privacy of our customers, Activus provides an "opt-out" feature (see below) for those who wish to be excluded from our marketing lists.
Activus does not sell or share customer information to unaffiliated third parties except as expressly permitted by law. In addition, Activus may engage in joint marketing efforts with third parties which may require us to provide limited information that will enable both companies to offer products and services that we feel will benefit our customers. In all cases, Activus will be identified as the primary marketer of the product or service, and in every case the third party will be held to the same high level of confidentiality as that of Activus.
SECURITY
POLICY
The security of your personal information is our first priority at Activus. We have taken extraordinary measures to make sure that the information you send to us is seen only by authorized people.
Your financial information is not kept on our web server, but on a different computer that is separated from the Internet. Even in the unlikely event that our web site is "hacked," your data will still remain securely out of reach.
To retrieve information about your loan status, you are required to enter both a password and the email address you provided when establishing your account.
POLICY
UPDATES
Activus reserves the right to change, modify, add or remove portions of this Privacy Statement at any time, but will alert you that changes have been made by indicating on the Privacy Statement the date it was last updated.
If you would like to make any corrections to the information submitted to us or if you have any concerns over misuse of your personal data please contact us using the information listed on the contact us portion of our website.
